Privacy Policy 

 

 

Introduction

HomeCore, LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our services, visit our website, or interact with us in any way. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information from you, including:

1. Personal Information

  • Name: We collect your name to address you properly.
  • Contact Information: This includes your email address, phone number, and mailing address to communicate with you and provide our services.
  • Payment Information: When you make payments for our services, we may collect payment card information, billing address, and other relevant payment details.
  • Identity Verification: We may collect government-issued IDs or documents to verify your identity.

2. Usage Information

  • Website Usage: We collect information about how you interact with our website, such as the pages you visit, the time spent on each page, and your navigation patterns.
  • Device and Browser Information: We may collect information about the device and browser you are using, including IP address, device type, operating system, and browser type.

3. Service-related Information

  • Service History: We collect information about the services you have requested, including dates, times, and specific details about the service provided.
  • Customer Feedback: We may collect feedback and reviews you provide about our services.

4. Location Information

  • Location Data: We may collect your device’s location information if you grant us access for purposes such as scheduling appointments or providing directions to our service providers.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Providing Services

  • To schedule and perform the services you request.
  • To communicate with you regarding your service appointments, invoices, and other service-related matters.

2. Improving Services

  • To analyze usage data and improve the quality of our services and website.
  • To gather feedback and reviews to enhance our offerings.

3. Marketing and Communication

  • To send you promotional materials and offers about our services, only if you have opted in to receive such communications.
  • To provide updates, newsletters, and important information about our services.

4. Legal and Security

  • To comply with legal requirements and protect our rights and interests.
  • To detect and prevent fraudulent activities or security breaches.

Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., contractors, technicians, payment processors).

  • Legal Requirements: We may disclose your information in response to legal requests, court orders, or when required by law.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

Your Choices

You have the following choices regarding your personal information:

  • Access and Correction: You can access and update your personal information by contacting us.
  • Marketing Communications: You can opt out of marketing communications by following the instructions in the messages you receive or by contacting us directly.
  • Location Data: You can disable location services on your device or browser if you do not want us to collect location information.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot ensure the security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sales@homecore.pro

Consent

By using our website or services, you consent to the terms of this Privacy Policy.

Effective Date

This Privacy Policy is effective as of [Effective Date].

HomeCore, LLC

562-269-4300

sales@homecore.pro